Reset a Windows Device

Prepare Device for Reprovisioning

Navigate to the Intune Admin Portal https://intune.microsoft.com/ > Devices > All Devices and select the device.

Select Autopilot Reset and then confirm.

This will return the device an IT approved state and make it ready for a new user.

Prepare Device for Deprovisioning

To factory reset the device, navigate to the Intune Admin Portal https://intune.microsoft.com/ > Devices > All Devices and select the device.

Click Wipe and confirm.

This will return the device the factory state and make it ready for disposal.