Reset a Windows Device

Prepare Device for Reprovisioning

Navigate to the Intune Admin Portal https://intune.microsoft.com/ > Devices > All Devices and select the device.

Select Autopilot Reset and then confirm.

Screenshot 2024-09-02 at 7.58.35 PM.png

This will return the device an IT approved state and make it ready for a new user.

Prepare Device for Deprovisioning

To factory reset the device, navigate to the Intune Admin Portal https://intune.microsoft.com/ > Devices > All Devices and select the device.

Click Wipe and confirm.

Screenshot 2024-09-02 at 8.06.36 PM.png

This will return the device the factory state and make it ready for disposal.


Revision #5
Created 3 September 2024 00:02:41 by B.B.B.Ben E. N. Agents
Updated 4 September 2024 13:18:54 by B.B.B.Ben E. N. Agents